Privacy Policy

Information We Collect

We collect information that you provide directly to us when you register for an account, enroll in courses, purchase memberships, subscribe to our newsletter, or communicate with us. This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to process your enrollments and payments, deliver course content, communicate with you about your account and our services, respond to your inquiries, send you technical notices and security alerts, and provide customer support.

We also use your information to personalize your experience, analyze usage trends, detect and prevent fraud, comply with legal obligations, and enforce our terms and policies. With your consent, we may send you promotional communications about new courses, features, and special offers.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

We may also disclose your information if required to do so by law, in response to valid requests by public authorities, to protect our rights and property, to enforce our terms and conditions, or in connection with a merger, acquisition, or sale of assets.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data during transmission, secure socket layer technology, firewalls, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

Cookie Usage and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, track user movements, and gather demographic information. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

You can control cookies through your browser settings and choose to refuse all cookies or indicate when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookie Policy.

Third-Party Services and Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

We may also integrate third-party services, such as payment processors, analytics providers, and social media platforms, which may collect information about your use of our services. These third parties have their own privacy policies governing their use of your information.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You may do so by logging into your account or contacting us directly. You also have the right to object to or restrict certain processing of your information, request data portability, and withdraw consent where we rely on consent as the legal basis for processing.

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by updating your communication preferences in your account settings. Please note that even if you opt out of promotional communications, we may still send you transactional and administrative messages.

Data Retention Practices

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include the duration of your relationship with us, legal and regulatory requirements, and the necessity of the information for our business operations.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and deletion policies.

Children's Privacy Protection

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Japan and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, including standard contractual clauses and other legally recognized transfer mechanisms.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information. We do not sell personal information.

To exercise your California privacy rights, please contact us using the information provided below. We will verify your identity before processing your request and will not discriminate against you for exercising your rights.

European Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and applicable local laws. These rights include the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable law. Our legal basis for processing your information includes performance of a contract, compliance with legal obligations, legitimate interests, and consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hikari Canvas Studio
4 Chome-34-3 Seta, Setagaya City, Tokyo 158-0095, Japan
Email: privacy@quorathill.com
Phone: +81 3-3707-4630

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.